reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 3 months agoAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netexternal-linkmessage-square91fedilinkarrow-up1382arrow-down18
arrow-up1374arrow-down1external-linkAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netreallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 3 months agomessage-square91fedilink
minus-squareTheDarksteel94@sopuli.xyzlinkfedilinkEnglisharrow-up2·3 months agoIt was probably cheaper for them to just refund you instead of processing a broken item and disposing of it themselves.
It was probably cheaper for them to just refund you instead of processing a broken item and disposing of it themselves.