reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 2 months agoAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netexternal-linkmessage-square91fedilinkarrow-up1381arrow-down18
arrow-up1373arrow-down1external-linkAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netreallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 2 months agomessage-square91fedilink
minus-squareDucktorZee@lemmy.worldlinkfedilinkEnglisharrow-up16arrow-down1·2 months agoYou were lucky enough to find the chatbot. I had this happen when I could not find any way at all to reach someone about this problem. Ended up eating the charge f*** Amazon
minus-squarestoly@lemmy.worldlinkfedilinkEnglisharrow-up12arrow-down2·2 months agoThey seriously hide that shit and move it around so that you can’t find it. Also it gets worse every year.
minus-squarereallykindasorta@slrpnk.netOPlinkfedilinkEnglisharrow-up3arrow-down1·2 months agoYeah it’s always annoying to find it:(
minus-squarepunkaccountant@lemm.eelinkfedilinkEnglisharrow-up1·2 months agoIn the app search bar I was able to get the chatbot just by typing the question “how do I chat with customer service?” For future reference.
minus-squareDucktorZee@lemmy.worldlinkfedilinkEnglisharrow-up2·2 months agoThanks but that was pretty much the last straw on Amazon in my life so I hope to never use this information. 😜
You were lucky enough to find the chatbot. I had this happen when I could not find any way at all to reach someone about this problem. Ended up eating the charge f*** Amazon
They seriously hide that shit and move it around so that you can’t find it. Also it gets worse every year.
Yeah it’s always annoying to find it:(
In the app search bar I was able to get the chatbot just by typing the question “how do I chat with customer service?” For future reference.
Thanks but that was pretty much the last straw on Amazon in my life so I hope to never use this information. 😜
Even better!