I’ve run into this twice, both times I’ve had to deal with Microsoft Support for around 2-3 hours to resolve, shitty for a paying customer.

The CenturyLink fiber plan is pretty nice, me and my brother in law are on it and it runs as advertised and I’ve had maybe 2 outages in the 3 years I’ve had it, unlike my previous provider where it would be like 1 per quarter